Price
Our delivery cost is £3.99 to UK mainland with no minimum order total required.

Small Orders
Goods will be sent by Royal Mail on a 2 working day delivery service

Bulk Orders.
Your goods will be shipped by courier on a 2 working day delivery service

Please ensure that the delivery address is where there is someone to accept the parcel as a signature WILL be required. If you would like the parcel delivered to a different address (maybe a work address) please enter this information into the shipping address field. If your address is difficult to locate please give extra instructions. If you are not in to accept delivery, the couriers will leave a card and will wait for you to contact them to rearrange delivery.

The charge we make only covers 2 delivery attempts to the address entered on the order form. If the customer requests a different address after the parcel has been despatched there will be another delivery charge. If a third delivery is needed a further delivery charge will be made.

The couriers do not keep parcels for an unlimited time and after 5 days if unclaimed the parcel will be returned. The courier company makes a charge for returning a parcel and this will be passed on to the customer.

To ensure your order arrives within 2 working days orders must be placed before 2pm. This is not a guaranteed service and occasionally mistakes can happen.

Archonline accepts no liability for any delays and offer no compensation if a delivery is delayed.

Next day & Saturday delivery
Guaranteed next day/timed delivery and Saturday delivery can be arranged but there will be an extra cost, please contact us for details

Shipping Abroad
Prices on our website are for delivery to Uk Mainland only but We are happy to ship to other countries - EU and non EU, please contact us for delivery rates.

IF YOU ARE PAYING BY CHEQUE OR THROUGH PAY OFFLINE GOODS WILL BE SHIPPED WHEN THE PAYMENT CLEARS

Returns
Please notify us by email with your order number within 2 working days of receipt of your order about any damaged or missing goods so we can issue you with a returns number to return the goods. On receipt of the damaged goods, we will arrange a replacement, credit note or refund.

Claims made after this time will not be entertained.

Goods may be returned to us within 14 days from the day of delivery providing they are unopened and unused. If you have opened a pack of goods we are unable to accept a return.

Goods are refunded for their cost on receipt.

The customer pays for the cost of returning the goods.

Arch Sports UK
62 Stamford Street
Ratby
Leicester
LE6 0JS
United Kingdom

TEL: +44 0116 3441995
MOB: +44 07810 864168

Email: customerservices@archonline.co.uk